WINNIPEG – A door-to-door direct sales company, True North Home Solutions, is hit with two penalties totalling $10,000.

Manitoba Justice’s Consumer Protection Office (CPO) said on July 9th, two $5,000 notices of administrative penalties were issued to 950688 Canada Incorporated, doing business as True North Home Solutions, for conducting door-to-door direct sales of HVAC, water filtration and air-quality systems in Manitoba without a vendor licence and direct seller licence.

The Consumer Protection Act requires vendors and direct sellers to be licensed by the CPO. Under the act, corporations are subject to an administrative penalty of $5,000 for the first contravention, $10,000 for a second and $20,000 for any subsequent contravention.

Manitoba consumers who enter direct sales agreements with unlicensed businesses or individuals have one year to cancel their purchase. Anyone who has entered into a contract with an unlicensed direct seller and wants to cancel should contact the CPO for advice on how to proceed.

For information on penalties, including penalties that have been issued, click here www.gov.mb.ca/justice/cp/cpo/info/penalties.html.